Frequently Asked Questions
Everything you need to know about your Harrison & James experience.
What is the standard shipping timeframe?
We offer complimentary standard shipping on all orders over $150. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on your location.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please visit our Returns Portal to generate a prepaid shipping label.
How do I find my perfect fit?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or consulting our 'Fit Finder' tool for personalized suggestions.
What materials are used in Harrison & James garments?
We pride ourselves on using premium, sustainably sourced materials including organic cotton, Italian leather, and recycled polyester to ensure both luxury quality and environmental responsibility.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You may cancel or modify your order within 60 minutes of placement by contacting our support team via live chat or email.
Do you offer international shipping?
Yes, Harrison & James ships to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.